Good room and location
Carol
2023年7月
the location is good near to supermarkets and restaurant also. the staffs are always helpful during our stay in penang we only book in merchant hotel. we love the place
Al-shaima
2024年6月
my son enjoyed the room.he feels like in a space.even me also enjoyed.
Arokiaraj
2025年2月
One of the standout aspects was the friendly and helpful staff. The location is another huge perk of this hotel. It’s centrally located, making it easy to walk to many of Penang’s famous attractions, local eateries, and historical sites. If you’re here to explore, the hotel’s location couldn’t be better—everything is right at your doorstep, so you save time and transportation costs plus it also have free on site parking (limited)
Mohd
2024年10月
I went here with 2 of my friends and we stayed in the Deluxe King Room (if I’m not mistaken). It was only RM200 (with taxes) for 3d2n. We were so surprised to find a bathtub and a balcony with seaview on our room (No. 604). I’ve stayed in a lot of hotels, luxury, 5 stars, 4 stars whatever, but I really love this hotel. When we arrived, we were in awe, and when we left, we were so happy we chose this hotel. To mention, my friends and I dont have driving license so we walked everywhere we want to go, and let me tell you, this hotel is placed in a very strategic location in walking distance (the furthest we walked was 1km away, about 25mins). Once you step out of the hotel, you gotta choose if you want to go left, right or turn back. If you go left, you’ll arrive at the famous Nasi Kandar Line Clear, Chowrasta Road, Chowrasta Market, KOMTAR and such. If you go right, you can arrive at Padang Kota Lama. If you turn back, you’ll arrive at Cheong Fatt Tze, Little India, the jetty (forgot the name) and many more. We truly enjoyed our stay here. The bed was comfortable. I fell asleep very easily. The staffs were so friendly and sweet. We even got to leave our bags after checking out (Check out at 12pm, but our flight at 8pm, and we planned to walk around a bit more before leaving for the airport), and also when we arrived but we can’t check in yet because the rooms were not ready (Checked in at 2pm, arrived at 11am). It was a pleasant stay. The huge windows gives a beautiful natural lighting and many different big mirrors really helped us three women having smooth application of makeup and in fact it turned out so well haha!! Thank you Merchant Hotel for being one of the excellent parts in creating bits of memories of us three in our memorable vacation!!! :D
Nur
2022年3月
Good location. Lobby service
Boon
2023年10月
Counter Mr Hafiz and the two trainers was helpful and very friendly.The kitchen Breakfast staffs,Chef Ms Agnes Yeo prepared Good breakfast foods,Sophie and the Indian gentleman who served,was very courtesy...Good job,well done !!!. Hotel rooms,although it is an old hotel,the house keeping staffs done a good job too.Hope to see a Smart TV on my next trip.Wifi was good. The ground floor gent's toilet has ceiling leaks,already Informed Mr Hafiz. Hotel areas surrounding facilities is acceptable.Walking distance to Chowrasta night street foods. Taxi stand/services just a 5 minutes walking distance. Taxi driver uncles are very friendly...very good. That's all I can think of. Overall is GOOD..8.5 Rating
Tee
2023年9月
it has a tub! older hotels tend to have bath tubs compared to newer hotels. even if they do, its at a higher price. and location wise, just walking distance to a 7e and nasi kandar line clear. comfy beds. the parking is sufficient but since its deep in penang, can get cramped so trucks/mpvs might have a problem, the guard/staff were helpful and the breakfast and lunch service was good (custom cooked) as long as you dont expect full on buffet
Adam
2023年7月
Spacious room for two comfortable good lighting of the bathroom comfortable bed great location car park area provided staff are helpful - they sent me a hairdryer when the one in the room was not working
Weng
2023年11月
excellent but abit noisy tho..
May
2023年1月